Privacy Policy

Last Updated: October 2025



Durango Masonry & Tile LLC (“we,” “our,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.durangomasonryandtile.com, contact us for a quote, or interact with our services online.

By using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you contact us through our online form, call, text, or email, we may collect:

Personal Information: Your name, phone number, email address, and project details you choose to provide.

Technical Information: IP address, browser type, and device data collected automatically through cookies or analytics tools.

Location Information: When provided in your form submission (e.g., Tempe, Chandler, Mesa, etc.) to help us serve your area.

We only collect information that is necessary to respond to your inquiries or provide estimates and services.

2. How We Use Your Information

We use your information to:

Respond to quote requests and schedule consultations.

Provide customer service and updates about your project.

Send important communications (e.g., appointment confirmations).

Improve our website and marketing through analytics tools like Google Analytics or Google Ads.

Comply with applicable Arizona and U.S. laws.

We will never sell, rent, or trade your personal information to third parties.

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking tools to enhance your browsing experience.

Cookies help us:

Understand which pages are most visited.

Track quote form submissions and ad performance.

Improve user experience by remembering preferences.

You can disable cookies through your browser settings at any time, though this may affect how certain parts of the website function.

4. Data Sharing and Third Parties

We may share your information with trusted service providers who help us operate our business, including:

Hosting Providers (website performance and security)

Email/CRM Services (to manage quote requests)

Google Analytics or Ads (to measure performance and improve marketing)

These partners are contractually required to protect your data and only use it for the purposes we specify.

We may also disclose information if required by law or to protect our legal rights.

5. Data Retention

We keep your contact information only as long as necessary to:

Provide services or estimates you’ve requested

Maintain records for business and legal purposes

Comply with licensing or insurance requirements

You can request deletion of your data at any time (see Section 8).

6. Data Security

We take reasonable precautions to protect your personal information, including:

SSL encryption on all web forms

Secure email practices

Limited internal access to customer data

While no system is 100% secure, we continuously review our procedures to keep your information protected.

7. Links to Other Websites

Our website may include links to third-party sites, such as:

Google Business Profile

Yelp

BBB Listing

We are not responsible for the privacy practices or content of those external websites. Please review their privacy policies before providing any personal information.

8. Your Privacy Rights

You have the right to:

Access the personal data we hold about you

Request corrections or updates to your data

Request deletion (“right to be forgotten”)

Opt out of future email communications

To make a request, contact us at:
📧 gregdurangomasonry@gmail.com
📞 (480) 233-2805

We will respond within a reasonable timeframe and comply with applicable Arizona and federal privacy laws.

9. Children’s Privacy

Our website and services are not intended for children under 18 years of age. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately so we can delete it.

H2: 10. Updates to This Policy

We may update this Privacy Policy periodically to reflect new legal requirements or operational changes. Updates will be posted on this page with a new “Last Updated” date.

Please review this page periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Durango Masonry & Tile LLC
806 E Stevens Dr
Tempe, AZ 85283
📧 gregdurangomasonry@gmail.com
📞 (480) 233-2805
Website: www.durangomasonryandtile.com